E-Mail Pitfalls and Opportunities
...in crisis, we can go back and forth a dozen times. But, I am a family law, personal injury, and civil trial attorney. 9. My advice is do not set your e-mail to say, “I am out of the office and will be back Tuesday.” Clients have learned to expect more of you. They hired you, you hope, because they heard that you care about them. Be accessible. Answer as soon as you can even on week-ends and vacations. 10. I copy my staff in my e-mails. The paraleg...